In the Moxie tab of the Parent App, you can view the Wi-Fi network that Moxie is connected to.
If your Moxie is not currently connected to Wi-Fi, and you are not sure what your Wi-Fi network name and password, please look at your internet Wi-Fi router box. There should be a label on your router that lists your "SSID" or "Network Name" and well as your "Password" or "Security Key". You will need to enter these in your parent app to successfully pair with Moxie to a Wi-Fi source.
Please note that both the network name and password are case sensitive.
If you are still unable to connect Moxie to Wi-Fi, please contact our customer support at email@example.com