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Ordering and Billing

Moxie Rental Program

  • Is there a minimum rental commitment?
  • Are there any differences to the content or capabilities of Moxie in the rental program versus purchase?
  • Is there a subscription fee in addition to the monthly rental fee?
  • How does Moxie get cleaned and reconditioned for the next family?
  • Can I rent more than one Moxie at once?
  • I lost my original box. How do I ship back my Moxie rental?
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Ordering & Payments

  • Can I purchase Moxie if I live outside the U.S.?
  • How can I purchase a Moxie?
  • What forms of payment do you accept?
  • Are there financing options for Moxie?
  • Do you charge sales tax?

Shipping

  • Can you ship Moxie to a P.O. Box?
  • Can you ship Moxie outside of the U.S.?

Subscription Information

  • How do I cancel my subscription?
  • What’s included in the subscription?
  • What is the difference between owning a Moxie and having a subscription?
  • Can I use Moxie without the subscription?

Returns & Warranty Information

  • What is the Hassle Free Return Policy?
  • How do I return Moxie?
  • Does Moxie come with a warranty?
  • What is your return policy?

Billing

  • How can I view my receipts?
  • Where can I see what I am being charged?
  • How do I update my billing information?

Account Management

  • What if I forget my username or password?
  • How do I change my username or password?
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