Ordering and Billing

Moxie Rental Program

• Is there a minimum rental commitment?
• Are there any differences to the content or capabilities of Moxie in the rental program versus purchase?
• Is there a subscription fee in addition to the monthly rental fee?
• How does Moxie get cleaned and reconditioned for the next family?
• Can I rent more than one Moxie at once?
• I lost my original box. How do I ship back my Moxie rental?

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Ordering & Payments

• Can I purchase Moxie if I live outside the U.S.?
• How can I purchase a Moxie?
• What forms of payment do you accept?
• Are there financing options for Moxie?
• Do you charge sales tax?

Shipping

• Can you ship Moxie to a P.O. Box?
• Can you ship Moxie outside of the U.S.?

Subscription Information

• How do I cancel my subscription?
• What’s included in the subscription?
• What is the difference between owning a Moxie and having a subscription?
• Can I use Moxie without the subscription?

Returns & Warranty Information

• What is the Hassle Free Return Policy?
• How do I return Moxie?
• Does Moxie come with a warranty?
• What is your return policy?

Billing

• How can I view my receipts?
• Where can I see what I am being charged?
• How do I update my billing information?

Account Management

• What if I forget my username or password?
• How do I change my username or password?