Day 2 of Moxie
Just wanted to provide initial feedback. Overall glad I bought it!
Positives:
- Unboxing: Unboxing was super easy and delightful. Nailed it! Love it also came fully charged. Might be worth mentioning that?
- Unboxing: Love that there weren’t many pieces. Turn on, set up wifi and go. Downloading parent app super easy. Only sticking point was setting up added security measure with SSN verification...was a bit unintuitive and clunky but not a big deal.
- Initial reaction: That initial experience with the child was magical to watch. Nailed it. The physical appearance is spot on. Wow.
- Initial reaction: The initial conversation and interaction was amazing and set the pace that Moxie was welcoming, needed support, and immediately put the kid in a role of accountability/responsibility.
- Parent App: The parent app is awesome. Would be great to get more granular like what was history moment of the day, what was general idea of story child read...something to make the parent debrief richer between parent and child. It will also allow parents that are hesitant to put new technology in front of their child more amenable when they know they can track granular activity.
- Activities: love they are broken down by category and tracked accordingly. And that child can pick and choose what to do now/next.
Roadmap Suggestions:
- Conversation: My 8 year old immediately noticed Moxie tended to be a unilateral initiator of conversation. And my child is used to Alexa and Google Home. Building a little bit of dual engagement will be key. She could sense Moxie needs to take the lead (at least so far) so her interest started to wane. She’s still engaged but it is starting to feel too much of a learning tool. I think finding a way to explain Moxie is still new to humans and needs a lot of support up front and reminding the child that will be key. And building in some Alexa/Google Home features will make Moxie more accessible as a “companion”.
- Size/heft: Moxie is heavy for a kid and fairly large. Moving Moxie around is cumbersome so can make it less likely for a child to engage since it takes effort to move her / him around. At desk unideal because studies done there. Too high on shelf unideal because engagement would be impersonal. Really providing direction on physical space and encouraging its enablement will be key.
- Human assisted AI: In this case I think it is a big plus to have Moxie adapt and learn child’s behavior and have a team on other end tweaking and adjusting the “model/algo” top help on this. It’s unclear is that’s what’s happening. Would be cool to be clearer about it. Someone like me would be more excited about it.
- DRL: Sounds like some secret CIA agency. Just makes it sound very dystopian. Lightening up what that means or the term used might help. All dystopian agencies are acronyms lol.
- Alerts/notifications: To child and parent when Moxie needs more time to learn, child hasn’t visited in a few days, what Moxie was dreaming about. Like having and online/offline engagement would be awesome. A combo of Moxie + Moxie via email or texts would really make the experience more immersive.
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Official comment
Hi Ashraf! Thank you so much for your feedback, I will be sure to pass it along to the team. We're excited to see that you had a great experience and hope to make many more!
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